Are you “cool” under social media fire?

Most of us have probably read a social media post that has infuriated us or, at least, prompted a desire to fire off a snarky or snipe-filled response. Here's a couple I captured off the internet: "I find it ironic that Detroit is known as the #motor city and yet no one here knows how to [expletive] drive." This was written by an auto industry contractor, who probably didn't think it would offend anyone, unless of course you're from Detroit or work for an auto manufacturer. The message here i...
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